Shipping policy
Domestic Shipping Policy:-
All orders will be processed within 13-15 business days (working days).
International Shipping Policy:-
We are delighted to offer international shipping to customers around the world.
Processing Time:
● All orders are processed within 15-20 business days (working days).
● During new launches, sales, or festive seasons, processing may take slightly longer.
Delivery times are estimates and may vary due to customs clearance, public holidays, or unforeseen courier delays.
Shipping Charges:
Shipping charges are calculated at checkout based on the destination country and the weight of your order.
Customs Duties & Import Taxes:
International orders may be subject to customs duties, import taxes, VAT, or other local government charges imposed by the destination country.
These charges are not included in the product price or shipping charges and are the responsibility of the customer.
We recommend checking with your local customs office before placing your order.
Order Tracking:
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking details.
Failed Delivery:
If an order is returned due to an incorrect shipping address, failure to collect the parcel, or refusal to pay applicable customs duties or taxes, the customer will be responsible for any return shipping charges and any fees deducted by the shipping carrier or customs authorities.
Delivery Delays:
While we work with trusted international courier partners, we cannot guarantee delivery dates as customs inspections, weather conditions, and local courier operations may occasionally cause delays.
Contact Us:
For any issues in utilizing our services you may contact our helpdesk on 8800306529 or dramaincloset@gmail.com
We do not charge Indian GST on eligible export orders. However, your country may levy customs duties, VAT, or import taxes at the time of delivery, which are the responsibility of the customer.